Apprentice Housing Assistant

Location: Sevenoaks (TN13 1AX)
Closing date: 29/06/2017
Industry: Administration
Vacancy reference: KT&A1540

About this Housing Assistant Role

Employer Description

West Kent Housing Association

Description of Vacancy

The apprentices will work across the Housing team which includes 3 months working with Income, Allocations, Housing and our Emerald teams

Responsibilities

Provide an effective administrative service to the  Housing Teams

Deliver an excellent service to our customers, answering queries and directing requests to appropriate team members.

Provide a point of contact between the Housing Team and other departments within West Kent

Live West Kent’s values for colleagues, customers and stakeholder’s experience.

Promote equality, value diversity and treat everyone fairly and with respect

Each of the 4 apprentices will spend three months with each team to maximise their learning and work experience.

Wage

NMW

Hours

37 hrs per paid per week, Mon – Thursday  From 8.45 am to 5.15pm and 8.45am – 4.45pm on Friday.

Qualifications Required

Must be able to demonstrate a good level of English, written and speaking skills

Desirable

GCSE Maths

Skills Required

Good IT skills including Word, and Outlook

Good communication skills including verbal, email, and letters.

Personal Qualities

  • Enthusiastic, flexible, and honest person who is self motivated
  • Able to engage in clear and professional conversations with both internal and external colleagues and customers alike
  • Positive and professional team worker who contributes to achievement of team goals and promotes teamwork, including with other departments.

Training Provided

On the job training with the employer whilst working towards the Apprenticeship Framework – consisting of the NVQ Level 2 in Business and Administration, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

Additional Detail

As of 1st April 2017, the NMW for Apprentices is £3.50 per hour. This applies to 16 - 18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.

The wage for Apprentices applies to both time spent on the job plus time spent in training.

Important Information

The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.


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