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Tourism Development Apprenticeship (Level 3/Advanced) – KT&A2249

Dover (

CT16 3PJ


Kent Training & Apprenticeships


Closing date: 30/05/2019
Industry: Administration
Vacancy reference: KT&A2249

Employer Description

Dover District Council is actively regenerating the district with multi-million pound investments in new commercial and leisure developments and new homes.

Combining coast and countryside, Dover district is a great place to live and work.


Description of Vacancy

This new apprenticeship will work closely with the tourism team to continue building and supporting the council’s aspiration of developing Dover district as a recognized world class tourism destination.

The role is varied and interesting and will involve supporting the tourism team to write and deliver a new tourism strategy, which will underpin the districts future tourism agenda.

Some of the duties will include handling a wide range of enquiries, which can be in person, by email, telephone, Twitter and Facebook. The post will also assist with the marketing element – both digital and printed.

The post will be integral to supporting the team with research, preparation of statistics and also be involved with both internal and external stakeholders.

The post will support and assist with:

  • Daily administration duties and answer enquiries from the public – in person, by email, telephone, Twitter and Facebook.
  • The White Cliffs Country Marketing campaign, both printed and digitally.
  • Help collate research and prepare statistics as required.
  • Maintaining all Tourism financial administration, e.g. invoices, purchase orders etc.
  • Help to support internal and external groups and stakeholders as required.
  • Writing for and editing the website with available materials (text, images, and videos) to ensure its reach, interest, accuracy and inspiration to the identified audience.
  • Help to assist with PR and Media requests.
  • Help with the setting up of promotional activities and exhibitions.
  • General office duties as required.


£205.76 per week

Rising in year two (max 18 month apprenticeship)


Monday to Friday

9am – 5.15pm

(37.25 hours)

1 hour lunchbreak (unpaid)

Skills Required

  • Good communication skills – both written and oral.
  • Flexible approach to work and participate as a team player.
  • Good organizational skills and ability to positively contribute to the team.
  • Focused on the achievement of team objectives.
  • Ability to show continuous improvement and demonstrate a willingness to use initiative with unpredictable issues and problems.

Personal Qualities

  • Reliable.
  • Approachable.
  • Punctual.
  • Focussed.
  • Motivated.
  • Good attention to detail.
  • Ability to use you own initiative.
  • Someone who is well presented and polite.
  • Computer literate with an experience of Microsoft Word and Outlook.

Qualifications Required

Numeracy and Literacy skills at Level 2 (equivalent to 5 GCSE Grades A*/9 -C/4)

Training Provided

On the job training with the employer whilst working towards the Apprenticeship Framework – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

Additional Detail

As of 1st April 2019, the NMW for Apprentices is £3.90 per hour. This applies to 16 - 18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.

The wage for Apprentices applies to both time spent on the job plus time spent in training.

Important Information

The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.

Apply now