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Apprentice Office Support Administrator – KT&A1386

Location: Swanley (BR8 8DA)
Closing date: 31/05/2018
Industry: Administration
Vacancy reference: KT&A1386

Employer Description

We are along established plumbing and Heating company expanding for the future to provide an on-street heating showroom facility for customers

www.boilers4you.co.uk

Description of Vacancy

This is an opportunity for an enthusiastic person to provide administration support for our main office and sales team. We are looking for a highly motivated individual with good customer service and people skills, who can communicate well with colleagues and customers over the phone and in person. The role will include dealing with trade customers and representatives, engineers and supporting new sales and customers.

Responsibilities

A fixed term apprenticeship  with potential for full time role. Responsibilities will include:-

  • Supporting main office staff
  • Supporting the Sales team
  • Supporting engineers
  • Developing supplier and customer relations
  • Order processing
  • Photocopying/Scanning documents
  • Typing/Correspondence
  • Data Inputting
  • Supplies/Material ordering
  • Switchboard/Telephone answering
  • Welcoming Visitors
  • Post In/Out/Couriers

Wage

Starting at £3.50ph subject to review and progression

Hours

Monday to Friday 9-5 35 hrs pw. Full time employment with prospects for promotion within the team

Candidate Requirements

  • Good communication skills
  • Good maths
  • Team orientated
  • Ability to build good relationships
  • Good customer services skills
  • Happy to use initiative
  • Confident telephone manner
  • Enthusiastic worker

Qualifications Required

Maths and Eng to L1 and ICT

Personal Qualities

  • Punctual
  •  Confident
  • Enthusiastic
  • Well organised
  • Presentable
  • Highly motivated
  • Patient and methodical
  • A willingness to learn and expand experience

Training Provided

On the job training with the employer whilst working towards the Apprenticeship Framework – consisting of the NVQ Level 2 in  Business administration Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards

Additional Detail

As of 1st April 2018, the NMW for Apprentices is £3.70 per hour. This applies to 16 - 18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.

The wage for Apprentices applies to both time spent on the job plus time spent in training.

Important Information

The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.


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