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Medical Receptionist (Level 2/Intermediate) – KT&A1941

Ashford (

ME20 7JZ


Kent Training & Apprenticeships


Closing date: 10/01/2019
Industry: Customer Service
Vacancy reference: KT&A1941

Employer Description

Charing Surgery is a busy and expanding training practice providing healthcare services to a large rural area. We strive to offer as many services to the community as possible so our patients don’t have to travel. As well as regular GP/Nurse led clinics we also offer services to include child health, urology, ultrasound, chronic pain, walking group, weight management, community gardening groups and smoking cessation.

Description of Vacancy

Ensure that patients are able to access health services including contact/make an appointment to see a doctor in the appropriate manner depending on need and that all patient records are up-to-date and available for all users when required.

The purpose of the job is also to contribute to maintaining practice administrative systems such as data input, new patient registrations, correspondence and results.


  • Handling incoming calls and enquiries
  • Dealing with patients face to face at the front desk .
  • Scanning and recording patient information
  • Data input on to patient notes
  • Work flowing incoming results
  • Booking appointments


£3.75 per hour


Monday – Friday 9am – 4.30pm with an unpaid lunch break of 1 hour = 32.5 hours per week

Qualifications Required

Minimum achieved Grade C or equivalent in English and Maths.

Skills Required

  • Computer Literate
  • Focussed approach to work
  • Enthusiastic
  • Able to work as part of a team
  • Able to work on own initiative
  • Good communication skills

Personal Qualities

  • Empathy
  • Patience
  • Approachable
  • Adaptable reliable
  • Approachable
  • Punctual
  • Focussed
  • Well spoken and presentable
  • Good attention to detail

Training Provided

On the job training with the employer whilst working towards the Apprenticeship Framework – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

Additional Detail

As of 1st April 2018, the NMW for Apprentices is £3.70 per hour. This applies to 16 - 18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.

The wage for Apprentices applies to both time spent on the job plus time spent in training.

Important Information

The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.

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