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Junior Account Manager (Level 2/Intermediate) – KT&A2517

Gravesend (

DA12 1AW


Kent Training & Apprenticeships


Closing date: 29/08/2019
Industry: Customer Service
Vacancy reference: KT&A2517


At Inflow Solutions we are focused on helping businesses large and small to control printing, documents, workflow and associated costs.

Keeping our customers happy is a key component of our business and we offer a variety of support across document production. Whether you want a simple printer or a complete solution with document and workflow control, we’ve got access to the right products, and the expertise to implement them.

The Inflow journey is designed to keep our customer happy from day one.

Click here to visit the employer’s website.


Telephone generation of qualified new business meetings. Meetings to be attended by Senior Account Manager. Manager bookings, new business and own administrative tasks.

  • Research on target clients
  • Maintaining database
  • Maximising amount of phone calling in business hours
  • Bookings meetings
  • Qualification and research for meetings booked
  • Following up on contacts already in database and build up on own data
  • Ability to work out premium for new equipment and profit margin
  • Other sales activity as required to generate sale or as requested by the Sales Director
  • Produce necessary admin relating to tasks
  • Email campaigns
  • CRM maintenance and analytics
  • Assistance with day to day management of the office.


Mon-fri 0900-1730


£5.40 per hour starting, rising to £6.40 after 3 months if targets achieved.

Commission paid on telesales leads to come from any new business acquired.

Commission paid in units for £15 & £100. Lower amount for the targets, higher amount for deal gained.


  • An enthusiastic telephone manner
  • Confident communicator
  • Ability to communicate with personnel at all levels within the company
  • Attention to detail
  • Computer literate
  • Team player


  • Bright, motivated
  • Ability to use initiative
  • Good Time keeping
  • Confident and enthusiastic
  • Well presented
  • Desire to learn


GCSE 4-5 (C) in Eng and Maths. ICT


On the job training with the employer whilst working towards the Apprenticeship Framework – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.


Additional Detail

As of 1st April 2019, the NMW for Apprentices is £3.90 per hour. This applies to 16 - 18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.

The wage for Apprentices applies to both time spent on the job plus time spent in training.

Important Information

The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.

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