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Freight Office Operations Apprentice (Level 2/Intermediate) – KT&A2536

Hythe (

CT21 4LR


Kent Training & Apprenticeships


Closing date: 26/03/2020
Industry: Administration
Vacancy reference: KT&A2536


Founded in 2009, Freight 44 is a family run business that incorporates many years experience of small domestic transportation through to large Trans-European solutions.

Providing a comprehensive range of quality assured general, specialised and project forwarding services for the movement of cargo by road, our operation is just 6 miles from the UK Channel Tunnel terminal meaning we are only 65 minutes away from the European motorway network.

Click here to see the employer’s website.


This is an first step of working in a busy office assisting our freight forwarders by working closely with customers, colleagues and third parties to ensure smooth operations to deadlines and maintaining communication and control through all phases of the journey, including the production of management reports and statistical and unit cost analysis.

This is an opportunity to join a team where there is the possibility of future full-time employment.

Full training for the following tasks and responsibilities will be provided with the apprentice progressing and refining their knowledge during the length of the apprenticeship.

Answering phones and responding to customer inquiries.

Arranging appropriate packing, and the delivery and warehousing of goods at their destination.

Obtaining, checking and preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with overseas countries’ regulations and fiscal regimes.

Arranging insurance and assisting the client in the event of a claim.

Arranging payment and other charges or collection of payment on behalf of the client.

Develop knowledge of relevant legislation, political situations and other factors that could affect the movement of shipments.(Brexit)

Learn how to investigate plan the most appropriate route for a shipment.


Initially £3.90 an hour however there will be additional remuneration taking travel into account.

Additionally, the wage will be reviewed and potentially increased with performance.


Monday through Friday

40 hours a week spread between 7:00 to 19:00

Depending on business need.

Unpaid lunch


Clear written and oral communication

Computer Literate and competent in Microsoft Word and Excel.


Ability to work as part of a team.

Methodical and organised

Able to work accurately with good attention to detail


Flexibility and adaptability to changing workloads


GCSE (or equivalent) Grade A-C/4-9 is desired in English and Maths. It is mandatory that you have at least one GCSE Grade A-C/4-9 in English or Maths. If you do not have both English and Maths, you may still be eligible if you have an ICT GCSE (or equivalent) Grade A-E/2-9.


On the job training with the employer whilst working towards the Apprenticeship Framework – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.


Additional Detail

As of 1st April 2019, the NMW for Apprentices is £3.90 per hour. This applies to 16 - 18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.

The wage for Apprentices applies to both time spent on the job plus time spent in training.

Important Information

The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.

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