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Business Administration Apprentice Revenues Support (Level 3/advanced) – KT&A2837

Gravesend (

DA12 3AU


Kent Training & Apprenticeships



Closing date: 23/12/2021
Industry: Administration
Vacancy reference: KT&A2837


Centrally located in the Thames Gateway, Gravesham Borough Council provides a range of services to over 106,000 people and 4,000 businesses.

The Borough of Gravesham, situated in the north west corner of Kent, covers 25,000 acres of the most varied countryside in south east England.

Bordered by the River Thames to the north, it is at the heart of Thames Gateway and has a significant role to play in the regeneration of a major government growth area.

Gravesham Borough Council is committed to delivering to the community and working with us means you are part of delivering the level of growth and improvement our community needs and deserves.

Please click here to see the employer’s website.

Travel Information: The Civic Centre is based in Gravesend town centre with Gravesend Train Station and a bus hub a few minutes’ walk away.


The revenues department is responsible for the billing and collection of council tax for the borough.

The role is to assist the revenues team by offering administrative support as well as liaising with other departments to deal with any queries.




37 Hours per week

Monday to Friday

20% paid time during working hours is given to complete training, referred to as “Off the Job Training”


  • Ability to carry out basic Office skills, including Word and Excel
  • Ability to follow set procedures and routines
  • Good telephone manner
  • Awareness of good customer service


  • Team player, willing to help out to support colleagues
  • Good timekeeping
  • Flexibility to deal with changing priorities and areas of work.
  • Willingness to learn


5 GCSE’s or equivalent GCSE Grade 4 to 9 (A-C) including Maths & English


On the job training with the employer whilst working towards the Apprenticeship Standard – Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

Additional Detail

As of 1st April 2021, the NMW for Apprentices is £4.30 per hour. This applies to 16 - 18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.

The wage for Apprentices applies to both time spent on the job plus time spent in training.

Important Information

The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.

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