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Business Administration Apprentice (Level 3/Advanced) – KT&A2835

Location:
Gravesend (

DA12 1AU

)

Kent Training & Apprenticeships

Apprenticeship

09/11/2021

Closing date: 23/12/2021
Industry: Administration
Vacancy reference: KT&A2835

EMPLOYER DESCRIPTION

The Housing Benefit Team is part of the Revenues and Benefits Department for Gravesham Borough Council.

It deals with awarding Housing Benefit to claimants on behalf of the Local Authority.

Please click here to see the employer’s website.

Travel Information: The Civic Centre is based in Gravesend town centre with Gravesend Train Station and a bus hub a few minutes’ walk away.

DESCRIPTION OF VACANCY

To provide administration support for the Housing Benefits Team.

To carry out daily administration duties and deal with enquiries received from other departments and customers accordingly.

Undertake a range of specialist tasks including photocopying, filing, message taking, sorting and distributing post etc.

WAGE

£159.10 per week

HOURS

37 hours per week

Working Mon – Friday

20% off the job training will be split across two afternoons each week.

SKILLS REQUIRED

  • Experience in customer service
  • Confidentiality
  • Good telephone manager
  • Basic IT Skills
  • Ability to carry out basic Office skills
  • Ability to follow set procedures and routines

PERSONAL QUALITIES

  • Good telephone manner
  • Good time keeping
  • Good work ethic
  • Great team player

QUALIFICATIONS REQUIRED

Maths and English GCSE’s or equivalent A-C grade

TRAINING PROVIDED

On the job training with the employer whilst working towards the Apprenticeship Standard – Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

Additional Detail

As of 1st April 2021, the NMW for Apprentices is £4.30 per hour. This applies to 16 - 18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.

The wage for Apprentices applies to both time spent on the job plus time spent in training.

Important Information

The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.


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