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Business Administration Apprentice (Level 2/Intermediate) – KT&A2266

Northfleet (

DA11 8HW


Kent Training & Apprenticeships


Closing date: 28/02/2019
Industry: Administration
Vacancy reference: KT&A2266

Employer Description

DSO Building Maintenance provides a repairs and maintenance service to the council’s tenants.

Travel Information

Nearest Station is Northfleet

Description of Vacancy

Administrators play a crucial role in the council by handling day-to-day tasks and making sure the office runs smoothly and this sort of work requires a strong sense of responsibility, accuracy and attention to detail.  The Apprenticeship programme allows you to learn the key skills required to succeed in this role and lets you put your skills into practice in a real working environment.

We are looking for an apprentice to join our team where you can earn £136.90 a week, as well as gain a qualification whilst you work.  The Apprenticeship will be working within our busy DSO Building Management who look after the council’s housing stock.

Administrative and clerical support

To provide a range of administrative duties to support the on-going development of the repairs service.

To respond to routine correspondence and enquiries from members of the public, suppliers, and other staff.

To deal with all customer contact effectively, and courteously, in line with the council’s policies and procedures.

To maintain manual and computerised systems including inputting data, keeping records, statistics, confidential and general filing systems as directed.

To organise meetings and events, ensuring that all necessary arrangements are made.

To research, prepare, print, photocopy and distribute documents

To undertake any other administration job related tasks as required

To be a part of corporate initiatives as required.


£136.90 per week


37 hours per week working Monday – Friday.

Skills Required

  • Ability to carry out basic Office skills.
  • Good IT Skills.
  • Ability to follow set procedures and routines.
  • Experience of using Microsoft Office
  • awareness of good customer service.
  • Good telephone manner
  • Excellent customer service skills

Personal Qualities

  • Good team player
  • Good customer service skills
  • Good work ethic
  • Good time keeper

Qualifications Required

Willing to work to a NVQ Level 2/ 3 in Business Administration

Maths/ English GCSE A-C although not essential

Training Provided

On the job training with the employer whilst working towards the Apprenticeship Framework – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards

Additional Detail

As of 1st April 2018, the NMW for Apprentices is £3.70 per hour. This applies to 16 - 18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.

The wage for Apprentices applies to both time spent on the job plus time spent in training.

Important Information

The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.

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