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Apprentice Office Administrator (Level 2/Intermediate) – KT&A2571

Location:
Chatham (

ME4 6HZ

)

Kent Training & Apprenticeships

16/10/2019

Closing date: 31/10/2019
Industry: Administration
Vacancy reference: KT&A2571

EMPLOYER DESCRIPTION

We are a small but growing company offering independent financial advice on a range of products in addition to Will writing and Estate planning. Currently specialising in dealing with members of the Armed Forces community, later this year we will also be launching our mainstream services as well.

Click here to see the employer’s website.

DESCRIPTION OF VACANCY

We are a small but growing company offering independent financial advice on a range of products in addition to Will writing and Estate planning. Currently specialising in dealing with members of the Armed Forces community, later this year we will also be launching our mainstream services as well.

This is predominantly an administration role with a heavy focus on our client’s experience and supporting the sales team alongside our office manager. Every day at the office is different and will need varying skills. The environment can be fast paced and pressured at times – the key is to thrive and not buckle! Our small but growing company want to nurture the right person to become part of the team with plenty of scope for promotion and professional development. We are virtually paper free so you should feel comfortable working with computers and different applications.

Main duties to include: –

  • Answering incoming and outgoing telephone calls to both clients and service providers
  • Diary management for sales team
  • Data input and processing tasks on CRM
  • Administration of client files and assisting office manager in progression of cases.
  • Providing refreshments for visitors, clients and team.
  • General office duties such as scanning, post, shredding etc.
  • Maintaining basic presentation and cleanliness of office
  • Assisting with marketing campaigns/projects – i.e. supporting events, light social media, sourcing/ordering materialsDue to the nature of our services applicant should be 18 or over. Full referencing, credit checks and CRB will be required. In addition to agreeing with our client privacy and confidentiality procedures.

Travel Information

Arriva bus 101 and 700 drops off within a 15-minute walk, these buses also collect from Rochester Train station.  (50 minute walk from the train station.)

WAGE

Between £117-£150 per week (30 hours) depending on experience with opportunity for review after 3 months in addition to extra paid hours when needed.

HOURS

30 hours per week – 5 days per week. Ideally

Mon & Thurs 9-5,

Tues 9-1

Wed & Fri 1-6

 

Occasional Saturdays may be required in addition to overtime depending on business needs.

SKILLS REQUIRED

  • Be able to Prioritise
  • Ability to multitask
  • Be Computer literate
  • Fluent in English language both written and spoken
  • Able to process new information easily

PERSONAL QUALITIES

  • Organised
  • punctual
  • Self-starter
  • Positive, with a can do mind set
  • Polite and friendly manner
  • Respectful of a regulated environment

QUALIFICATIONS REQUIRED

GCSE grades A-C or 4 -9 in Maths and English preferred.

TRAINING PROVIDED

On the job training with the employer whilst working towards the Apprenticeship Framework – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

Additional Detail

As of 1st April 2019, the NMW for Apprentices is £3.90 per hour. This applies to 16 - 18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.

The wage for Apprentices applies to both time spent on the job plus time spent in training.

Important Information

The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.


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