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Apprentice Mortgage Performance Assistant (Level 2/Intermediate) – KT&A2293

Chatham (



Kent Training & Apprenticeships


Closing date: 28/02/2019
Industry: Administration
Vacancy reference: KT&A2293

Employer Description

OSB is an award winning challenger bank which focuses on specialist lending and retail savings. We’ve experienced significant growth over the last few years, with our UK employee base more than trebling to over 600 staff.

Description of Vacancy

OneSavings Bank (OSB) are offering a rare opportunity to join our Product team as a Mortgage Performance Assistant Apprentice. This position will give you fantastic insight and experience into Financial Services alongside which we will support you to achieve your Business Administration qualification (Level 3).


On a typical day, you’ll be completing a variety of tasks to support our Product function. This includes:

  • Supporting data analysis and performance reporting of mortgage products
  • Assisting in the production of regular reporting schedules and product performance analysis
  • Providing product related market, consumer and competitor analysis on a regular basis


In return for your hard work, we will offer you:

  • A structured learning and development programme in a fast paced, forward thinking Bank
  • A ‘buddy’ to support you in your new working life with OSB
  • A Competitive salary of £12,000 per annum (rising to £13,500 after completion of 12 months)
  • A Monday – Friday, 9-5 job (no weekend working!)
  • A permanent contract (your apprenticeship will be the start to a long-term OSB career)
  • A great benefits package including; 22 days holiday, a bonus scheme and lots of added extras on Perkbox (cheap cinema tickets, discount codes for eating out and high street stores, free phone insurance!)


£12,000 per annum

Paid monthly


Monday – Friday

9am – 5pm

35 hours a week

1 hour unpaid lunch break

Skills Required

  • Good communication skills and a willingness to learn the department from the ground up
  • Previous customer service experience is desirable
  • Ideally you’ll be quite analytical minded or looking to develop this skill set

Personal Qualities

  • Self-motivation and initiative to suggest improvements and interact confidently with all departments
  • Determination to learn and develop new skills, with the long term aim to progress
  • A keen interest in a long term career within Financial Services

Qualifications Required

Minimum GSCE’s (Grade 4 or above) in Mathematics and English

Training Provided

On the job training with the employer whilst working towards the Apprenticeship Standard – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

Additional Detail

As of 1st April 2018, the NMW for Apprentices is £3.70 per hour. This applies to 16 - 18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.

The wage for Apprentices applies to both time spent on the job plus time spent in training.

Important Information

The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.

Apply now