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Apprentice Junior Sales Administration Assistant (Level 2/Intermediate) – KT&A2872

Location:
Gravesend (

DA12 1EW

)

Kent Training & Apprenticeships

Apprenticeship

24/03/2022

Closing date: 26/05/2022
Industry: Customer Service
Vacancy reference: KT&A2872

EMPLOYER DESCRIPTION

At Hunters, we believe in building long term relationships. Not only with our clients but with our staff as well. We pride ourselves on developing our people and letting them grow alongside our business. 90% of our managers come from within the company and the success stories are plentiful.

Travel Information:

Nearest train station is Gravesend

5 min walk

Click here to see the employer’s website.

DESCRIPTION OF VACANCY

Would you like to work in a small and friendly company, learning all aspects of the business and supporting a winning team? We are looking to recruit an outstanding individual to join our company and to make a real contribution to the success of our business. You will be supporting the office in all aspects of business and lettings and have the chance to learn all about the UK real estate sector.

This position requires a high commitment to customer satisfaction and an ability to deliver the highest levels of customer service to our staff and our customers.

Duties include:

To be conversant with Microsoft Package, especially Word and Excel.

To arrange the office diary booking in any appointments or meetings.

To manage data input.

To liaise with customers to set up and

maintain accounts.

To answer all incoming calls to the business in a timely fashion.

Manage relevant customer queries.

To meet and greet customers visiting the office.

To carry out any such ad hoc duties as may be reasonably required from time to time.

There will be additional training in valuation of properties with a view to the candidate moving to a full Sales Negotiator position.

WAGE

£4.81 per hour.

Basic weekly wage £165.35

HOURS

37.5 hours per week Monday to Saturday

30min lunch unpaid

20% paid time during working hours is given to complete training, referred to as “Off the Job Training”

SKILLS REQUIRED

Good maths and English skills

Excellent communication skills

Able to work on own initiative

Attention to detail

Ability to work well on their own

Ability to work in an organised and

structured way

Good telephone manner, polite and

professional

Ability to work as part of a team

PERSONAL QUALITIES

Confident

Personable and friendly

Flexible approach to work

Punctual

Enthusiastic

Driven

Well-spoken and presentable

QUALIFICATIONS REQUIRED

GCSE Grade 9 – 4 (or A – C) in English and Maths. Or equivalent qualifications in these subjects.

TRAINING PROVIDED

On the job training with the employer whilst working towards the Apprenticeship Standard – Customer Services Practitioner Level 2 Standard will establish an Apprentice’s skills to deliver high quality service to customers both internally and externally. The apprenticeship will incorporate knowledge of customers and the customer experience, understanding the organisation, its products/services and their role and responsibilities.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

Additional Detail

As of 1st April 2022, the NMW for Apprentices is £4.81 per hour. This applies to 16 - 18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.

The wage for Apprentices applies to both time spent on the job plus time spent in training.

Important Information

The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.


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