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Business Administration Apprentice (Waste & Transport) (Level 3/Advanced) – KT&A2884

Gravesend (

DA11 8HW


Kent Training & Apprenticeships


Closing date: 25/08/2022
Industry: Administration
Vacancy reference: KT&A2884


Responsible to the Senior Waste & Transport Officer (Waste & Transport), you will support the administration officers in tasks relating to Gravesham Borough Councils Waste & Transport services.

Travel Information: The Brookvale Depot is based in Northfleet, Northfleet Train Station and a bus hub a few minutes’ walk away.

Click here to see the employer’s website.


To provide administration support for the Waste & Transport Service Team.

To carry out daily administration duties and deal with enquiries received from other departments and customers accordingly.

Undertake a range of specialist tasks including photocopying, filing, message taking, sorting and distributing post etc.

To carry out a variety of data input tasks.

Stock Monitoring

Assist with all other duties related to the administration section.

An opportunity to work in a customer focussed service by responding to customers with waste and transport related issues.

To assist in the administration of the day-to-day operations and development of the Waste Management & Transport department.

Administrative and clerical support

An opportunity to work in a fast paced customer focussed service by responding to customers with waste & transport related enquiries.

To provide support and assistance to departments by engaging with and responding to customer and colleague enquiries.

This post will provide an insight on how the local authorities implements waste & transport services.

To provide a range of administrative duties including printing, photocopying, filing, message taking, stock monitoring, sorting and distributing post.

To respond to routine correspondence and enquiries from members of the public, suppliers and staff.

To deal with all customer contact effectively, and courteously, in line with the council’s policies and procedures.

To maintain manual and computerised systems including inputting data, keeping records, statistics, confidential and general filing systems as directed.

To undertake any other administration job related tasks as required.


£177.97 per week


37 Hours per week

Business core hours

8.30 am – 5.00 pm Monday to Thursday

8.45 am – 4.45 pm Friday

With 1 hour lunch break per day


  • Experience in customer service
  • Confidentiality
  • Good telephone manner
  • Basic IT Skills
  • Ability to carry out basic Office skills
  • Ability to follow set procedures and routines


  • Good telephone manner
  • Good time keeping
  • Good work ethic
  • Great team player
  • Attention to detail
  • Commitment to own personal development and take full advantage of training provided.


Maths and English GCSE’s or equivalent A-C grade


On the job training with the employer whilst working towards the Apprenticeship Standard – Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

Additional Detail

As of 1st April 2022, the NMW for Apprentices is £4.81 per hour. This applies to 16 - 18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.

The wage for Apprentices applies to both time spent on the job plus time spent in training.

Important Information

The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.

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