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Administration Assistant / Trainee Mortgage Broker (Level 3/Advanced) – KT&A2902

Hawkhurst (

TN18 4QQ


Kent Training & Apprenticeships


Closing date: 25/08/2022
Industry: Administration
Vacancy reference: KT&A2902


Financial Services company offering Mortgage, Protection and General Insurance Advice. Our customers are at the heart of everything that we do. Our ambition is to find the right mortgage and protection to meet the needs of our customers. We are a friendly and supportive team in an established firm. We will support you to develop your skills and your understanding of the financial services market.

Click here to see the employer’s website.

Travel information:

Nearest Station is Etchingham or Robertsbridge. Only bus from Robertsbridge 304/305 14 min journey.


The position will enable you to learn all aspects of a busy office environment providing general administration support with mortgage and insurance processing, customer queries and arrangements with providers. Once the apprenticeship is completed, for the right person there is a long-term opportunity to undertake ongoing professional training and to make a career as a Broker.

Main Duties:

  • An office based administration role.
  • Answering telephones
  • Chasing 3rd party suppliers
  • Scanning and copying
  • General administrative tasks
  • Provide support to staff in the office


Starting at £5.00 per hour

£195.00 per week


39 hours per week Monday to Friday

9am to 5.30pm (one hour lunch break unpaid

20% paid time during working hours is given to complete training, referred to as “Off the Job Training”


  • Good communicator
  • Good team worker
  • Good English and Maths
  • Broad general knowledge
  • Proficiency in Microsoft Office Suite
  • Good Time Management
  • Attention to Detail
  • Problem Solving
  • Computer Skills


  • Positive attitude
  • Communicative
  • Sociable
  • Happy to engage clients in conversation
  • Well organised
  • Desire to learn
  • Smart appearance


GCSE Grade 4/5 or above (or A – C) or equivalent qualifications in English and Maths


On the job training with the employer whilst working towards the Apprenticeship Standard – Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike, from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities. Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

Additional Detail

As of 1st April 2022, the NMW for Apprentices is £4.81 per hour. This applies to 16 - 18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.

The wage for Apprentices applies to both time spent on the job plus time spent in training.

Important Information

The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.

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